Hargreaves Lansdown Support & Guidance

Our team is dedicated to supporting you every step of the way.

At Hargreaves Lansdown, your satisfaction is our top priority. Our committed support team is ready to assist with any queries and resolve issues, providing a seamless trading experience.

Connect with Customer Support

Reach Out to Support Team

Live Chat

Get quick help directly through the Hargreaves Lansdown platform whenever needed.

Start a Live Chat Now

Email Support

Fast responses to common questions. Usually addressed within one business day.

Send Email

Phone Support

Urgent and complex issues are handled immediately. Available Monday to Friday, 9 AM – 6 PM (EST) at Hargreaves Lansdown.

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Social Media

Follow us on Instagram, TikTok, and YouTube for updates and dedicated support.

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Help Center

Access a diverse range of guides, manuals, and educational tools.

Visit Support Hub

Community Forum

Connect with other investors, share insights, and discover answers to common questions.

Join the Hargreaves Lansdown Community

Our dedicated support team is here to assist you around the clock

Live Chat

24/7

Our support team is committed to providing quick and effective responses to your inquiries

Email Support

Fast and Reliable Customer Support

Customer service available during standard hours.

Phone Support

Achieve Financial Independence with Confidence

Support hours: 9 AM – 6 PM (ET)

Help Center

Always available

Support designed to fit your schedule

Easily Access Customer Support

1. Log In

Access your Hargreaves Lansdown account through the official website by inputting your login details.

Navigate to the Support Center

Locate the "Support" or "Help" sections typically positioned at the footer or main menu.

2. Choose Your Preferred Assistance Method

Select from options such as live chat, email, call support, or explore self-help guides based on your preference.

4. Provide Details

For immediate assistance, log in to your account and specify the nature of your concern.

Explore Independent Support Alternatives

Help Center

Find quick answers to common questions about Hargreaves Lansdown's services.

Access Resource

FAQs

View quick solutions to frequently asked questions about Hargreaves Lansdown’s services.

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Video Tutorials

Watch tutorial videos to understand Hargreaves Lansdown's functionalities.

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Community Forums

Join our community to connect with fellow traders and exchange insights.

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Enhance Your Support Interactions

Provide precise communication: give straightforward explanations or updates about your issues.

Implement Advanced Data Tools: Create robust systems and utilities to bolster Hargreaves Lansdown’s customer support effectiveness.

Select your preferred contact option: live chat for immediate help or email for comprehensive support.

Access Support Resources: Find quick answers to common questions before reaching out.

Gather all pertinent details such as account IDs, transaction IDs, and screenshots prior to reaching out for help.

If your issue isn’t resolved swiftly, consider following up via the initial contact channel or try an alternative communication method.

Frequently Asked Questions

Account Issues

Assistance with account access, verification procedures, password resets, and profile updates.

Trading Problems

Solutions for trading platform speed and stability issues.

Available payment options and methods explained.

Questions on deposits, withdrawals, fee structures, and transaction notifications.

Technical Glitches

Fixing Technical Issues, Application Crashes, and Improving Platform Performance on xxxFN.

Security Concerns

Inquiries about account security, fraud protection, and personal data security.

Guidance on investment strategies, portfolio management, and diversification.

Help with social trading tools, tracking copied trades, and performance analysis.
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